Privacy Policy

Funding Compliance Office

Last updated: February 6, 2026

1. Introduction

Funding Compliance Office (“we”, “us”, “our”) is committed to protecting the privacy and security of personal information.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, engage our services, communicate with us, or otherwise interact with Funding Compliance Office (collectively, the “Services”).

This policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

If there is any inconsistency between this Privacy Policy and our Terms of Service, this Privacy Policy applies in relation to personal information.

2. Personal Information We Collect

We collect only the personal information reasonably necessary to provide our Services.

This may include:

• Name, position title, and organisation

• Business contact details such as email address and phone number

• Billing and payment information

• Information provided in communications with us

• Information required to deliver compliance and governance services

We do not intentionally collect sensitive information unless required for service delivery and authorised by law.

3. How We Collect Personal Information

We collect personal information:

• Directly from you when you contact us or engage our Services

• Automatically when you access our website (limited technical information such as IP address and browser type)

• From service providers who assist us in operating our business

4. How We Use Personal Information

We use personal information to:

• Deliver and manage our Services

• Communicate with clients and respond to enquiries

• Manage billing, payments, and records

• Maintain business operations and compliance obligations

• Improve our website and service delivery

• Comply with legal and regulatory requirements

We do not sell personal information.

5. Disclosure of Personal Information

We may disclose personal information:

• To trusted service providers who assist us in delivering our Services

• Where required or authorised by law

• With your consent

We take reasonable steps to ensure third parties handle personal information in accordance with applicable privacy obligations.

6. Shopify Hosting

Our website is hosted by Shopify Inc. Shopify may collect and process limited personal information to operate and maintain the website and related services.

Shopify processes personal information in accordance with its own privacy policies and applicable laws.

7. Overseas Disclosure

Some service providers, including Shopify, may store or process personal information outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure appropriate safeguards are in place consistent with the Australian Privacy Principles.

8. Security and Retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

9. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below.

We will respond within a reasonable timeframe and in accordance with applicable law.

10. Complaints

If you have concerns about how we handle personal information, please contact us in the first instance.

We will investigate and respond promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with a revised date.

12. Contact Us

Funding Compliance Office
Email: contact@fundingcomplianceoffice.com.au
Location:
P.O. Box 151
Rochedale South QLD 4123
Australia